The Kinsmen Digital Network takes all reports of abuse, illegal content, and policy violations seriously. Every report is reviewed by a human member of our trust and safety team.
We investigate reports across the following categories. Please include as much detail as possible to help our team act quickly.
Unsolicited bulk email, phishing sites, fraudulent login pages impersonating banks or services, and deceptive domain names.
Sites distributing viruses, ransomware, exploit kits, credential stealers, or hosting command-and-control infrastructure.
Any content that sexually exploits or endangers minors. These reports are treated with the highest urgency and reported to relevant authorities.
Unauthorised distribution of copyrighted materials including software, music, films, books, or other protected intellectual property.
Content that violates Nigerian law or international law, including content promoting terrorism, drug trafficking, or financial fraud.
Unauthorised publication of private personal information (addresses, ID numbers, financial data) with intent to harass or harm.
IP addresses or domains on our network participating in DDoS attacks, port scanning, brute-force campaigns, or botnet activity.
Content specifically targeting individuals with credible threats of violence, coordinated harassment campaigns, or hate speech.
The fastest way to report abuse is by email. Include all relevant evidence — URLs, screenshots, email headers, and IP addresses.
Primary Abuse Contact
[email protected]
Reviewed within 24 hours
Urgent / Child Safety
Mark subject: URGENT
Escalated immediately
Support Ticket
Submit a formal report
Tracked & referenced
Click the button below to open an abuse ticket directly with our trust and safety team. Please include as much detail as possible — URLs, screenshots, email headers, IP addresses, and timestamps.
Before you submit, make sure to include:
Reports are reviewed by a human team member within 24 hours. Urgent child safety reports are escalated immediately.
We take every abuse report seriously. Here is our process from submission to resolution.
Your report is logged in our ticketing system and assigned to a trust and safety team member.
~1 hourWe verify the reported content against our Acceptable Use Policy and applicable Nigerian and international law.
2–24 hoursWhere a violation is confirmed: content removal, account suspension, or referral to law enforcement as appropriate.
24–72 hoursWe notify the reporter of the outcome where disclosure is legally permissible and does not compromise an investigation.
Upon resolutionAll services provided by The Kinsmen Digital Network Ltd. are subject to our Acceptable Use Policy (AUP). Hosting services may not be used for the distribution of malware, spam, illegal content, CSAM, phishing, or any activity that violates applicable Nigerian or international law. Violations result in immediate suspension without refund.