Skip to content
Trust & legal

Anti-Fraud & Phishing Policy

We operate a zero-tolerance policy toward phishing and fraudulent use of our services. This page explains what that means and what happens when it's violated.

Last updated: 15th September 2026

Use of our services for phishing or fraudulent activity is strictly prohibited.Any account found engaging in phishing, fraud, or related abuse will be suspended or terminated immediately, without prior notice or refund, at our sole discretion — regardless of how long the account has been active or how much data it holds.

What This Policy Covers

This policy applies to every account, domain, and piece of content hosted on our infrastructure — web hosting, VPS/VDS, domains, and email. "Phishing or fraudulent activity" includes, but is not limited to:

  • Phishing pages: Sites or emails designed to impersonate banks, payment providers, crypto exchanges, or other legitimate services to trick visitors into revealing passwords, card details, seed phrases, or other sensitive information.
  • Brand/identity impersonation: Content that copies or closely mimics a real company or person's branding, domain name, or identity with intent to deceive.
  • Fraudulent investment schemes: Fake or misrepresented investment, trading, or "guaranteed returns" platforms, including Ponzi and pyramid schemes.
  • Fake e-commerce / payment fraud: Storefronts or checkout flows that take payment for goods or services with no intent to deliver.
  • Credential harvesting: Forms, scripts, or malware built to collect login credentials, financial data, or personal information without the owner's knowledge.
  • Social engineering infrastructure: Sites, redirectors, or email infrastructure that supports a phishing or fraud campaign, even if the deceptive content itself is hosted elsewhere.

This is not an exhaustive list. If an account is being used to deceive, defraud, or steal from anyone — our customers, the public, or anyone else — it falls under this policy.

What Happens When We Find It

  • The account is suspended or terminated immediately, without prior notice.
  • No refund is issued for the remaining term of any product or service.
  • Associated domains, email, and hosted content may be taken offline pending or following investigation.
  • Where required, we cooperate with law enforcement, domain registries, and affected third parties, and may report the incident to relevant authorities.
  • Reseller accounts are responsible for the conduct of their own sub-clients — a violation by a sub-client is treated as a violation by the reseller account.

This policy sits alongside, and does not replace, the broader Acceptable Use Policy in our Terms of Service, which covers other prohibited uses such as malware distribution, hacking, and spam.

Suspect Phishing or Fraud on Our Network?

If you believe a site, email, or account hosted by The Kinsmen Digital Network Ltd. is being used for phishing or fraud — whether or not you're a customer of ours — please report it right away. Every report is reviewed by a human member of our trust and safety team, usually within 24 hours.

Report Abuse

Contact Us

Questions about this policy, or believe your account was flagged in error? Reach out and we'll review it.

Abuse reports: [email protected]

General support: [email protected]

Address: The Kinsmen Digital Network Ltd., #3 Gunning Road, 480213 Abakaliki, Nigeria